PERFOMANCE BUILDING

Exclusive Team Building to challenge each other through activities, games & discussing important topics

  POSITIVE FLOODING
  • Power of positive words
  • Show appreciation for work done
  • Positive Flooding - Personal (relationship)
  • How your personal life could affect your work performance
  • Positive flooding – Business - Management and staff

  BUSY BEES
  • The Busy Bee work force who are they?
  • Why are they important?
  • You’re Place in the Company
  • Everyone plays an important role in the success of the company
  • Change Management if this is not in place

   TURTLE AND THE HAILSTORM
(The importance of being equally fulfilled at home and at work)
  • The attacker and the submissive
  • Teach staff to be able to communicate without verbal abuse
  • The art of listening
  • Introvert and extrovert
  • The Personal Dialogue (the Parent) and Zebra – Leadership are so important
  • Diversity
  • Personality Test
  • Shape Test
  • Approachable
  • Attitude

   TIME TRAVEL
Time line looking at your past, present and future Childhood wounding and upbringing effects your outlook and work performance Time travel - in our personal and business lives The dialogue - Business Dialogue

   VALUES
What are values
  • Do you believe in values?
  • Company values
  • Personal values
  • Conflict between company and personal believes
  • Find your place of significance - your value

  CUSTOMER SERVICE
  • Basic Customer Care
  • Fish Philosophy
  • Expectation Management
  • Perception Management
  • Relationship Management
  • New Customer – us
  • Retention of employees
  • Questionnaire to evaluate the performance of Staff and Management
  • Is customer service at an acceptable standard in SA?

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